New Hanover County offers a competitive benefits package designed to encourage and support your health, well-being and productivity. Benefit options include medical, dental, vision, numerous supplemental benefit options, contribution to the NC Retirement plan, paid leave, and 100% employer paid long term disability.

Medical and dental insurance for employees who elect coverage within the specified timelines provided during on-boarding, will be effective on the employee’s date of hire. Please click below for a summary of our benefits.

New Hanover County provides exceptional medical benefits through Blue Cross Blue Shield NC with a choice of three medical plans, a Base, Buy-Up, and HSA Plan. Employees can get a Preferred Rate by completing a Health Risk Assessment through the Wellness on-site clinic. Retired Military can elect a Tricare Supplement.

Employees who elect medical coverage through these plan options will have their insurance coverage effective on their date of hire.

New Hanover County also offers dental insurance through Delta Dental. In Network benefits include two cleanings per year and full x-rays once per year. It offers a $1,500 orthodontia benefit for children under 19 years of age.

Employees who elect dental coverage will have this insurance coverage effective on their date of hire.

Eligible employees become members of the North Carolina Local Government Employees’ Retirement System (NCLGERS). Contributions are paid by the employee and New Hanover County at a rate determined by the State Department of the Treasurer, Retirement Systems Division. Employees are vest after 5 years of contributing.

Long Term Disability is provided and paid 100% by New Hanover County. Benefits are effective on the 91st day of the employee’s disability, and can continue up to two years. The plan pays 60% of your gross income.

This plan will pay indemnity daily for up to 15 days for everyday an employee is an inpatient in a hospital and/or a 1x benefit for outpatient surgery, diagnostic testing, ICU confinement, and a health screening exam.

This plan allows employees to pay for their personal and dependents out of pocket healthcare expenses and child care expenses with tax free money.

This plan pays an annual benefit toward the cost of frames, lenses, and contacts.

This plan will pay benefits to an employee or dependent based on the expenses incurred due to a diagnosis of invasive cancer.


This plan will pay benefits to an employee or dependent that has had an accident off the job. Benefits are determined based on the type of accident. The plan also has an annual wellness benefit.

This benefit is guaranteed issue for new hires and is offered as income replacement in the event of the employee’s short term accident or illness. Benefits are effective the 1st day of an accident and the 8th day of an illness, and can continue up to 13 weeks. The plan pays 70% of your gross income. Rates vary based on age and salary.

Term Life and Accidental Death insurance plans are guaranteed issue for new hires and their dependents.

This plan offers legal advice and identity theft protection for employees, spouses, significant others, and dependents.

New Hanover County offers membership in the State 401(k) plan through Prudential as well as, two 457(b) plans through Nationwide Retirement System and AXA Equitable.

Guaranteed issue for new hires, this plan pays an initial diagnosis benefit of $10,000 for illnesses such as heart attack and stroke.

Guaranteed issue for new hires, this plan protects your savings from the high cost of elderly care. It pays a $6,000 per month benefit for up to a lifetime duration.

It can sometimes be difficult to juggle all that life hands you. New Hanover County understands that occasionally you may need some help in maintaining a balance between your work life and your personal life. The New Hanover County Employee Assistance Program, offered through ComPsych, is available to all NHC employees and is designed to support you with a variety of resources including managing finances, stress, legal issues, or individual, couples and family counseling. These services are all FREE to county employees AND their families. We want you to know that we are here to help keep you safe, happy and successful in both your professional and private life.

New Hanover County supports our community and the American Red Cross by hosting multiple blood drives each year.  To thank you for donating blood to the American Red Cross, New Hanover County will award you leave for your donation.

Human Resources: 230 Government Center Drive, Suite 135 • Wilmington, NC 28403 • Phone 910-798-7178 • Fax 910-798-7179